Want to Know How Your Customers View Your Business? Talk to Them!
One of the best ways for companies to obtain customer data is through the use of surveys. However, unless a business is willing to take the time to actually speak with customers it can be difficult to glean accurate, reliable or useful information.
Customer Surveys Are No Substitute for Actually Talking to Customers
Turns out that the best way to gain insights from customers is to talk to them. Just talk to any customer who has been asked to fill out a paper or online survey.
What are the Pros & Cons of Using a Phone Interview Survey?
Like most things, there are pros and cons to phone surveys. However, in most cases, the benefits of phone surveys outweigh the drawbacks.
For help dealing with gatekeepers and making sales calls, contact Tactical Telesolutions at (800) 700-7422 or visit us at https://www2.tacticaltelesolutions.com.