Many companies have given up on B2B sales appointment setting because they feel it is too demanding. This is unfortunate because when done correctly the ROI on B2B appointment setting calls can be tremendous. The good news is you don’t have to go it alone – Tactical Telesolutions can do the calling for you if you don’t have the time or expertise to do it in-house.
B2B appointment setting is critical to a company’s ability to generate quality leads, close deals faster and boost ROI. That’s why appointment setters needed to be skilled at reaching decision makers and building the type of rapport that leads to face-to-face meetings with salespeople.
As a result of the COVID-19 crisis, companies across the nation are reporting a huge surge in customer service calls. For companies to weather this storm and maintain customer loyalty, they need to provide extra support for their customer service reps.
As a result of the COVID-19 crisis, companies across the nation are reporting a surge in more complicated customer service calls. A majority of these calls have to do with customer frustration concerning things like increased shipping times and production delays. These calls are further complicated by the fact that reps are often fielding these calls from their own homes.