Customer Service Representatives Stretched Thin Amid COVID-19 Crisis

Calls to customer service lines are on the rise. From frequent flyers wanting a refund on a plane
ticket to consumers wondering where their package is, more and more people are calling for help.
On the other end of the line are customer service reps dealing with calls that never seem to let up.

How a Phone Number Increases Trust – and Sales Conversions

An active phone number for your business may not seem very important in today’s digital
marketplace chock full of things like chatbots and more. However, nothing could be further
from the truth.